The best way to combat the technician shortage is to hire more technicians (or retain the ones we have). The second-best way is to help existing technicians be more productive – they make more money, they may enjoy their jobs more, and they’ll do more work. Technicians use tools of all types every day at their jobs. We’re not just interested in wrenches – we’re interested in tools built to enhance technician productivity or job satisfaction. We’re especially interested in any cutting-edge technology, such as AR/VR. What are the new technician enablers that actually work, might work, or definitely do not work?