BEGIN:VCALENDAR VERSION:2.0 PRODID:-//swoogo.com//NONSGML kigkonsult.se iCalcreator 2.41.90// CALSCALE:GREGORIAN UID:35303331-3439-4264-a339-336130643764 BEGIN:VEVENT UID:55c3513982afbc764ef1c74ceb42a2503c57a3a9@swoogo.com DTSTAMP:20260720T065955Z DESCRIPTION:Since the auto industry failed to sell about six million cars d uring COVID\, the used car market is totally disrupted. Customers hang ont o their cars for longer\, and the long-term effects of this disturbance on the service business have yet to be identified. The impacts on second or third vehicle owners\, or on customers who bought vehicles new but have ne ver been retained\, could specifically be of interest. If new vehicle cust omers keep cars for much longer\, this segment of customers becomes extrem ely important. The overall focus of this session will be what do OEMs and dealers do to recapture customers who were either never retained or were r etained but have fled the dealer channel.    DTSTART:20240522T180000Z DTEND:20240522T191500Z LAST-MODIFIED:20260720T065955Z LOCATION:Zephyr SEQUENCE:0 STATUS:CONFIRMED SUMMARY:Recapturing Lost Vehicles TRANSP:OPAQUE X-ALT-DESC;FMTTYPE=text/html:

Since the auto industry failed to sell abou t six million cars during COVID\, the used car market is totally disrupted . Customers hang onto their cars for longer\, and the long-term effects of this disturbance on the service business have yet to be identified. The i mpacts on second or third vehicle owners\, or on customers who bought vehi cles new but have never been retained\, could specifically be of interest. If new vehicle customers keep cars for much longer\, this segment of cust omers becomes extremely important. The overall focus of this session will be what do OEMs and dealers do to recapture customers who were either neve r retained or were retained but have fled the dealer channel.   

BEGIN:VALARM UID:37373931-3763-4661-b437-643964316333 ACTION:DISPLAY DESCRIPTION:Since the auto industry failed to sell about six million cars d uring COVID\, the used car market is totally disrupted. Customers hang ont o their cars for longer\, and the long-term effects of this disturbance on the service business have yet to be identified. The impacts on second or third vehicle owners\, or on customers who bought vehicles new but have ne ver been retained\, could specifically be of interest. If new vehicle cust omers keep cars for much longer\, this segment of customers becomes extrem ely important. The overall focus of this session will be what do OEMs and dealers do to recapture customers who were either never retained or were r etained but have fled the dealer channel.    TRIGGER:-PT15M END:VALARM END:VEVENT END:VCALENDAR