In this session, we will explore how OEMs are addressing high technician turnover. This will be a collaborative session filled with case studies showcasing what OEMs and their dealers have done to recognize their technicians' hard work. We will also learn from technicians themselves through pre-recorded interviews!

Topics include:

Recent and ongoing OEM and dealer initiatives to reward and recognize technicians

OEM approaches to engage the dealer in addressing high turnover

Loyalty programs that focus on financially encouraging technicians to continue their work at the dealer